CityPro strongly believes in providing the customer with the system that fits their communication needs. To properly fit the customer with the correct system, there are three steps that need to be followed.

Needs Analysis Stage. A needs analysis is a critical stage that allows the customer to express the manner in which their business communicates, or why they need new telecommunication products.

The needs analysis is performed by the customer in conjunction with a telecommunication consultant or a vendor. This needs analysis allows for Stage 2-The Request for quote (RFQ). Request for Quote Stage. Once a needs analysis has been completed A Request for Quote (RFQ) is written. The RFQ is a structured document that summarizes the findings of the needs analysis. The RFQ allows vendors to give their pricing on all components of a new telecommunications system.